# Saywhatt

> Saywhatt is a virtual AI sales system built for e-commerce brands that sell complex or high-consideration products. It deploys SAM (Sales Authority Model)—a conversational AI grounded in professional retail methodology, behavioral economics, and brand-specific product knowledge—to guide shoppers from discovery to purchase across website, messaging, in-store, and POS channels. Unlike generic AI chatbots, Saywhatt is designed to sell: expert-level dialogue, zero hallucinations, and every revenue claim independently verified via A/B testing.

Saywhatt's core technology is **SAM (Sales Authority Model)**—a proprietary AI trained on real retail sales methodology, behavioral economics, and each brand's specific product catalog and sales playbook. SAM engages shoppers with human-like, domain-expert conversations, understands customer goals and constraints, handles objections, and makes confident product recommendations. SAM maintains conversation memory across sessions, acknowledging past interactions and purchase history. All conversations are continuously QA'd and optimized at the nuanced conversational level.

Revenue impact is measured via **SVR (Saywhatt Verified Sales)**—an AI-powered daily measurement system that analyzes conversation complexity and the degree to which each conversation influenced a purchase. Revenue attributed to Saywhatt is never assumed; it is verified and tracked in real-time dashboards and BI reporting. Every benchmark Saywhatt publishes is the result of live A/B testing across customers.

Deployment is plug-and-play: no IT team or technical resources required. Saywhatt is trained on the brand's product knowledge and sales playbook during onboarding, then a dedicated account management team handles ongoing performance optimization.

## Key Metrics (A/B tested averages across customers)

- 12% average revenue uplift
- 20X average ROI
- 25% average conversion rate achieved
- 50% average reduction in customer service support tickets
- 20% improvement in add-to-cart rate

## Core Pages

- [Homepage](https://saywhatt.com/): Overview of the AI sales system, value proposition, real conversation examples, and multi-channel capabilities
- [Sales Lift](https://saywhatt.com/sales-lift): Deep dive into revenue impact, SVR measurement methodology, the built-in revenue calculator, and BI reporting capabilities
- [Tech](https://saywhatt.com/tech): SAM architecture, live brand data ingestion, conversation memory, QA process, and compliance infrastructure
- [About](https://saywhatt.com/about): Company mission ("make professional retail sales virtual"), founding story, values, and team
- [Contact / Book a Demo](https://saywhatt.com/contact-us): Lead capture and demo booking — primary conversion page

## Case Studies

- [PlayBetter](https://saywhatt.com/case-studies/playbetter): Premium golf simulator retailer. Challenge: high-value, complex packages requiring expert guidance. Result: **14.2% sales uplift**, **70% AOV increase**, faster purchase cycles. Customer quote: "First to deliver near-perfect result — no complex setup, zero hallucinations."
- [AHAVA](https://saywhatt.com/case-studies/ahava): Global Dead Sea skincare brand (online + physical stores). Challenge: replicate in-store consultation experience online. Result: **6.5% sales uplift**, **30% of purchases** included a SAM recommendation, **90% reduction** in customer service tickets. Expanded from web to physical store deployment.
- [UK Pickleball Shop](https://saywhatt.com/case-studies/pickleball): Online pickleball equipment retailer with extensive catalog. Challenge: catalog complexity and high support volume. Result: **13.4% sales uplift**, **4.5X higher conversion rate**, **62% reduction** in service tickets.
- [Case Studies Hub](https://saywhatt.com/case-studies/lobby): Gallery of all customer stories.

## Product Capabilities

- Expert-level, domain-specific sales conversations — not generic AI responses
- Real-time product recommendations tailored to each shopper's goals, skill level, and constraints
- Upselling, cross-selling, and objection handling grounded in retail sales methodology
- Conversation memory: acknowledges past interactions and purchase history across sessions
- Zero hallucination rate (explicit product guarantee)
- Live brand data ingestion keeps SAM current with catalog and pricing changes
- Continuous conversational QA and optimization by Saywhatt's team
- SVR analytics dashboard: daily revenue verification, conversation complexity scoring, BI reporting
- A/B testing built into every deployment for ongoing performance validation

## Channels & Integrations

**Deployment channels:** website chat widget, WhatsApp, in-store, POS systems, messaging apps

**E-commerce platforms:** Shopify (primary), headless/Hydrogen storefronts

**Support & CRM integrations:** Zendesk, Gorgias

**Security & compliance:** SOC 2 Type II certified, GDPR compliant, CCPA compliant, Cloudflare (bot detection, rate limiting, DDoS protection)

## Target Audience

- E-commerce and omnichannel retailers selling **complex, technical, or high-consideration products** (sporting goods, beauty/skincare, wellness tech, equipment, etc.)
- Brands where expert guidance meaningfully affects purchase confidence and conversion
- Online stores with significant customer service volume looking to reduce tickets while growing revenue
- Enterprise and mid-market retailers requiring verified ROI and enterprise-grade compliance

## Company

Founded by **Gil Globus** (CEO/co-founder), Saywhatt was built on the principle that expert sales guidance creates purchase confidence — and that this expertise can be made virtual at scale. The company operates as an AI SaaS platform combining proprietary retail AI with dedicated account management and a culture of rigorous, measured results. Compliant with SOC 2 Type II, GDPR, and CCPA.

## Policies

- [Terms of Use](https://saywhatt.com/terms-of-use)
- [Privacy Policy](https://saywhatt.com/privacy-policy)